Spices Down Under has rebranded
Spices Down Under is now trading as Outback Cookhouse.
You can find us at our new home below.
Shipping policy
SHIPPING POLICY
Processing Time Orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout.
Delivery estimates:
- Standard shipping: 3-7 business days
- Express shipping: 1-3 business days
Please note that delivery times are estimates and are not guaranteed.
Shipment Confirmation & Order Tracking You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes Outback Cookhouse is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages Outback Cookhouse is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Returns Our return policy is available at ___________
Questions? If you have any questions concerning our shipping policy, please contact us at: admin@outbackcookhouse.com.au